Effective Date: 15 Augest 2025
Last Updated: 15 Augest 2025
PrashantGaurav.com (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your data in compliance with GDPR, Indian IT Rules, and other global privacy standards.
By using our website, services, or communicating with us, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information that is necessary to deliver our services and operate our business:
- Personal Identification Information: Name, email address, phone number, billing address, and other contact details.
- Business & Project Information: Data you provide about your workflows, systems, or business operations for the purpose of service delivery.
- Payment Information: Payment details processed securely through trusted third-party gateways (we do not store credit/debit card information).
- Technical Information: IP address, browser type, device information, usage data, cookies, and analytics.
- Communication Records: Emails, messages, or calls exchanged for project discussions, support, or consultations.
We only collect data that is necessary, lawful, and relevant to providing our services.
2. How We Use Your Information
Your information is used strictly for business purposes, including:
- Delivering services you have requested.
- Managing projects, billing, and communication.
- Sending service-related updates and support.
- Improving our website, offerings, and client experience.
- Ensuring compliance with legal, tax, and regulatory requirements.
- Preventing fraud, misuse, or unauthorized access.
We do not sell or rent your information to third parties for marketing.
3. How We Share Information
We may share data with:
- Trusted Service Providers (e.g., hosting, payment processing, automation platforms) strictly for operational needs.
- Legal & Regulatory Authorities if required by law, court order, or for the protection of our rights.
- Business Transfers in case of merger, acquisition, or restructuring (your information remains protected under this policy).
Any third-party partners are required to maintain equivalent data protection standards.
4. Data Security
We use industry-standard safeguards to protect your data, including:
- SSL encryption for data transmission.
- Secure servers with restricted access.
- Role-based access control for team members.
- Regular system monitoring and updates.
While we take all reasonable steps, no online platform can guarantee 100% security. You agree to share data at your discretion.
5. Data Retention
We retain your information only for as long as:
- Required to deliver services,
- Necessary for business and legal purposes (e.g., tax records), or
- Until you request deletion (unless retention is required by law).
6. Cookies & Tracking
We use cookies and analytics tools to:
- Enhance user experience.
- Analyze site performance and traffic.
- Personalize content and communication.
You may disable cookies in your browser, but some features may not function properly.
7. Your Rights
Depending on your jurisdiction (e.g., GDPR, Indian IT Rules, CCPA), you may have rights to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to certain processing.
- Withdraw consent for marketing communications.
- Request a copy of your data in portable format.
To exercise these rights, please contact us at support@prashantgaurav.com
8. International Data Transfers
If you are located outside India, your data may be transferred and processed in India or other jurisdictions. We ensure such transfers are compliant with applicable data protection laws and safeguard your rights.
9. Children’s Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect data from minors. If you believe a minor has shared information with us, please contact us immediately.
10. Updates to This Policy
We may update this Privacy Policy as laws, technologies, and business practices evolve. Updates will be posted here with a revised “Last Updated” date.
11. Contact Us
For questions, concerns, or data requests, please contact us: support@prashantgaurav.com