Terms & Conditions (T&C)

Effective Date: 15 August 2025

Last Updated: 15 August 2025

Welcome to PrashantGaurav.com (“we,” “our,” or “us”). By accessing our website or using our services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before proceeding.

If you do not agree to these terms, please do not use our website or services. 

1. Scope of Services

We provide consulting, automation, digital systems, and related professional services (“Services”) as described on our website or in written agreements. Specific deliverables, timelines, and fees may be defined in a separate Service Agreement or Proposal. 

2. Use of Website

By using our website, you agree:

  • To provide accurate and lawful information.
  • Not to misuse, hack, or attempt to disrupt our website or systems.
  • Not to copy, redistribute, or use our content without written permission. 

3. Client Responsibilities

To ensure successful delivery, you agree to:

  • Provide timely access to information, accounts, and approvals required.
  • Make payments on time as per agreed terms.
  • Use deliverables only for lawful business purposes.

Delays in providing inputs or approvals may affect project timelines. 

4. Payments, Refunds & Cancellations

  • Fees are agreed upon in advance and payable as per the Payment Terms.
  • Payments are non-refundable except where explicitly stated in our Refund Policy.
  • We reserve the right to pause or terminate services if invoices remain unpaid.
  • Cancellations must be requested in writing and are subject to our Cancellation Policy.
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5. Intellectual Property

  • Pre-existing Materials: Any tools, frameworks, or IP developed by us prior to engagement remain our property.
  • Client Deliverables: Upon full payment, ownership of custom deliverables passes to the client (unless otherwise agreed).
  • You may not resell, license, or redistribute our deliverables without prior written consent. 

6. Confidentiality

Both parties agree to keep confidential any business, project, or client data shared during the engagement, except where disclosure is required by law. 

7. Data Protection & Privacy

We comply with applicable data protection laws including GDPR and Indian IT Rules.

  • Data is processed only for delivering services.
  • We do not sell client data to third parties.
  • For details, see our Privacy Policy.
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8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
  • We are not responsible for issues arising from third-party platforms, software, or tools. 

9. Third-Party Services

Some services may involve third-party platforms (e.g., automation tools, hosting, payment gateways). We are not responsible for changes, downtime, or issues caused by third-party providers. 

10. Termination

We reserve the right to terminate services if:

  • The client breaches these Terms.
  • Payments are not made as agreed.
  • Misuse or illegal activity is suspected.

Clients may also terminate services by written notice as per our Cancellation Policy. 

11. Governing Law

These Terms shall be governed by and construed in accordance with:

  • Applicable laws of India (if contracting in India).
  • International data protection laws (including GDPR) where relevant.

Any disputes will be subject to the jurisdiction of courts in [Your City/State]. 

12. Changes to Terms

We may update these Terms periodically to reflect legal, business, or service changes. Updated terms will be posted on this page with a revised “Last Updated” date. 

13. Contact Us

For any questions or concerns about these Terms, please contact us: support@prashantgaurav.com